Social Media Specialist with diverse experience in customer service and administration. Skilled in content creation and client engagement.

I am currently a Social Media Specialist, where my responsibilities include crafting engaging content, scheduling posts, and actively engaging with clients through direct messages and comments on a daily basis.

Prior to joining Orca, I accumulated over two years of customer service experience as a receptionist and an additional two years in administrative roles, focusing on documentation and collection tasks. Proficient in Microsoft Office, Google Apps, Calendly, Basecamp, and Canva, I possess strong written and verbal communication skills. I am committed to continuous learning and am currently undergoing online training for Amazon VA to broaden my skill set and enhance the value I provide to clients.

Specialties; Customer service, conflict resolution, customer engagement, attention to detail, active listening, pursuasion.