My name is Claudia Mc Farlane, I have over 3 years in the Customer Service field.

Hi! I am Claudia Mc Farlane. A computer literate individual, with the ability to use different software programs fluently, a background in Customer Service and a thirst for new knowledge.

Skills acquired and utilized during my Customer Service tenure include:

• Use of Slack
• Zendesk
• Excellent communication etiquette, both verbal and written
• Timely responses to customers
• Tailored Responses to customers
• I am associated with the Customer Service Agency Hands Working Virtually with another profile of the same name.

The skills developed during my journey in this industry have allowed me to be an asset to a firm in terms of I also excellent communication skills and rapport with internal and external members alike. My work experiences and studies have contributed to me being a self-motivated and efficient worker. I believe my skills will allow me to contribute greatly to your establishment if given the opportunity.

Thank you for visiting my profile!