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I am a Customer Oriented,results driven specialist with more than 10 years of experience within Customer Service Roles.

Coming from a background of service with professionalism, over the last 10 years I have been able to seamlessly transfer my skills into each environment that needs my expertise. Starting as a trainee within the On the Job Training Program facilitated by the Ministry of Science and Tertiary Education,I was exposed to the world of work.Learning Office Ettiquette,basic typing for certificates, attending to the public to name a few. I would confidently go on to establish myself in this field in many working environments ranging from Arts and Entertainment to Manufacturing and Entrepreneurship under the umbrella of Customer Service Specialist. Why? Because ,I am a results driven person who enjoys working in the public domain.I take great care to ensure that the customers needs are met in an efficient manner and would go above and beyond to retain customer loyalty if necessary.I enjoy what I do.I love what I do. I upgraded my skills in Computer Literacy and Customer service and kept abreast of best practices within each institution I represented. With the world of Remote Work opportunities becoming the norm internationally, I am of the view that this is the future and with it's flexible structure I will be able to operate in a more efficient manner whilst still fullfilling the goals outlined by the potential employer.I am also open to acquiring new roles that match my skillset and interests even if it is not in this field.I keep my mind open to learning as I am willing to be retrained should the need arise.

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Masterful Storyteller and SEO Dynamo

I began my journey in the world of copywriting with a deep passion for travel and storytelling. This passion led me to exciting opportunities and unique experiences in the field. One of my most notable achievements was the complete revamp of the Jamaica Tourist Board website, where I injected engaging, SEO-optimized travel content that not only attracted more visitors but also created a strong online presence for the destination. This project allowed me to combine my love for travel with my writing skills, resulting in an impactful contribution to the tourism industry. As a copywriter, my role has evolved from my beginnings in local newspapers to handling PR for celebrities visiting Jamaica. Writing for local papers honed my skills and gave me a solid foundation in storytelling, enabling me to connect with readers on a personal level. The transition to PR work for celebrities allowed me to blend creativity with strategy, as I crafted compelling narratives that enhanced the image of Jamaica as a prime travel destination. What sets me apart in the world of copywriting is my ability to merge creativity with data-driven SEO strategies. I understand the power of words and how they can not only tell a story but also drive traffic, engagement, and conversions. I have a unique blend of skills that enables me to create content that resonates with audiences and ranks well in search engines. In a field where many excel in one area or the other, I thrive in the sweet spot where captivating storytelling meets effective digital marketing. This combination allows me to craft narratives that not only captivate the reader's imagination but also reach a wider audience through search engine optimization. I'm not just a copywriter; I'm a storyteller who can take your brand to new heights through the art of words and the science of SEO.

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English as a Second Language Teacher | English and Spanish Tutor at Professionally Speaking BB | English / Spanish Translator at Professionally Speaking BB | Entrepreneur | Travel Agent | Content Creator

Dedicated to the fulfilment of my work with the utmost potential; a talented leader with effective communication skills in both English and Spanish. With the ability to speak Chinese and French, I intend to employ my skills and education to make a positive impact within the organization. My goal stretches far beyond financial acquisition, as it is to surpass the best of my abilities and ensure that the organization thrives from my contribution and presence. Passionate about the experience, in addition to delighting students, and driving repeat interest and enthusiasm in others, I stand renowned for going the extra mile to ensure that the objectives set are in fact achieved. Throughout my career thus far, I successfully conducted the study of An Analysis of Motivation(s) for Foreign Language Learning amongst non-FHE (Faculty of Humanities and Education) Students at the Cave Hill Campus. Garnering my wide arsenal of skills in languages, Microsoft Office, communication skills, interpersonal skills, successful student and parent interaction, team building and company success, among other skills, my career experience rest within secondary school teaching, translating and transcribing. I share passions for entrepreneurship, photography, art, decorating, reading, philanthropy and helping others in need, unique creativity, recycling, content creation, travel and theatre arts. These passions developed from a tender age, and were molded and developed throughout my academic years. I pride myself on my love for teaching, translating and all things Spanish especially culture. I humbly believe that my persistent and driven personality allows me to shine among others and be outstanding.

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